business

The New Facebook Timeline Will Benefit Your Business

Update, 10/11/2011:   Facebook has postponed the beta version of timeline after Timeline.com filed a lawsuit. Timeline is currently only available to those who have Facebook’s Developer application installed.

I've been playing around with the Facebook changes recently announced at f8 in San Francisco and freaking most of the public out soon thereafter. The real-time ticker and subscribe button makes sharing quicker and easier. The popular stories and recent stories seem to be confusing.

The feature that's really caught my eye is the timeline. The timeline rolls out to the public around October 6. To sample it ahead of time, you can access it through the developer apps. For personal users, the attraction of the timeline is obvious: it's attractive, artistic, much like a scrapbooking page layout. The timeline is fun – with one click you can go back to any year, any month and see status updates, photos and important events. It was described by Nir Refuah, vice president of McCann Digital in Israel, as “a digital autobiography.” Refuah said, “First Facebook became the digital ID of everyone, and now it will try to gather our whole life story,”

For brands, the attraction is more subtle. I had trouble at first understanding why a brand would like the new timeline, then the content developer in me kicked in. The timeline's all about story – history -- content.  Acquiring as many 'likes” as you can is no longer a driving force.  For content-driven non-competitive people like me, that is great news. Awesome content is what will get you in the stream.  The popularity contest is no longer about star power, it's about authenticity and the human component of your business. Campaigning for the most “likes” won't do much for you.

To sum up what I've learned so far, the timeline benefits for your business include:

  • The cover. The cover is a big photo across the top of your page. It is prime real estate and very easy to change. This will be great for promotions and product roll-outs.
  • The Information blurb. Currently, a viewer has to dig deep to find a company's information tab. When found, it is surprisingly limited, weak and bland. The new timeline will feature the information right under the cover, above the fold, in an easy-to-read format, easy to click through to more info.
  • Infographic format. The new timeline format will propel brands to focus more on engagement and back story rather than getting more likes.  Getting more comments and likes becomes less valuable than sharing authentic content.  I believe the mom and pop shops that I serve will benefit more from this than the big corporations. Mom and Pop have real stories involving real people. Mom and Pop shops have a back story and biography that is generally more personable than the giant conglomerates.  Admittedly, I'm a little biased on that.

The timeline rolls out soon for personal facebook pages.  I'm not sure when it rolls out for brands and business pages.

Just when I was starting to flirt with Google+, Facebook has gotten back in the game and lured me back.   Imagine that. 

 

Broadstreet 2010 in Review

Seth Godin had a good post called "What did you ship in 2010?", which listed out all his accomplishments for 2010 and asked readers to think about our own.  Read it at Seth's Blog.

Sometimes we get caught up in the daily busy-ness of business and don't take a breather to see what we've accomplished.   Well, here's a list of things we've done  Broadstreet Consulting, 2010.

On a personal note, it's been a year of wins and losses.

  • I lost my Dad at age 79, who was always a good friend and supporter, and my favorite golf partner.
  • I've seen my youngest daughter complete her first year of college with excellent grades, and make some great decisions along the way.
  • I've seen my son earn his college degree and demonstrate amazing talent in music, art, and Web design.
  • I've seen my oldest graduate from Law School at the top of her class, and demonstrate a servant's heart and a mother's heart with consistency and grace. 

All in all, it's been a year to remember, and 2011 is shaping up to be even more memorable.

Barcamp Charleston - Notes about the Day and Drupal

I'm a little late sharing this but I just wanted to take moment to mention the very successful Bar Camp Charleston (www.BarCampChS.org).

There were dozens of interesting sessions covering everything from Linux to Web Design to Salsa dancing. There were 3 Drupal sessions. The first was 'Intro to Drupal' which was given by Nikolai Burton.  Nikolai runs Charleston Drupal Users Group (http://chsdug.org/) and also presented a session called "A Whirlwind World Tour of Film."  Nikolai was asked to do this session att the last minute and he filled in admirably. He presented to a packed classroom of more than forty people and it was a valuable session.

Later, I presented a session called 'Drupal - which Modules to Use' which also had a good turnout.'  My slides for this presentation are at http://www.slideshare.net/tsliker/bar-camp-charleston-20101113-drupal-which-modules-to-use-tom-sliker.

My second Drupal session was at 5 pm when most of us were approaching a brain-dead state after a full day of information consumption. The Topic for this session was 'Drupal Next Steps - an Introduction to Drush & Performance Tuning'.  By this time the Drupal crowd had thinned considerably. It didn't help that the time slot put me in competition with he very popular 'How to Make Your Own Beer' session. All in all, it was a very productive day and I want to express congratulations and thanks to the team that made it happen.

Some links for Barcamp Charleston: 

The Purpose of Broadstreet Consulting

Whenever I hear something that makes me want to read a certain book, I right it down in my Outlook To-Do list.  I have an Agenda item called "Books to Read"-- I add it to my list. 

This week, before I left on vacation, I checked my list and found Roy Spence's "It's Not What You Sell, It's What You Stand For."    I don't remember where I heard about this book.  I thought maybe it was The Duct Tape Marketing Podcast or else Chris Brogan's Blog, but after a Quick Google search I don't think it's either of them.    Regardless of the source, I'm glad I'm reading it. 

Currently the front page of the Broadstreet Consulting site says:  

 Broadstreet Consulting specializes in helping small enterprises build and expand their business using the World Wide Web. 

This is an accurate statement but not exactly our purpose.    Here's what I'm thinking at the moment as a clear, succinct statement of our purpose:  

Help small businesses and non-profits leverage the Web to fulfull their mission. 

I will continue to work on this and refine this, but I think this is real close to what we are about and where our passion is and where we excel.

My Richland County Public Libary uses Drupal

I found out today that the myrcpl.com site is built with Drupal.  Also found out that an old friend and co-worker from Syneractive (Scottie) helps to manage the site.  It's a great looking site and very well done. 

I love the Richland County Libary (or as Poof  would say, the lye-berry), and I love them even more now.  Next time you're in the library, tell them you love their Drupal site!

Busbee Truck Parts Deserves Some Kudos

Busbee Truck Parts has been a customer of Broadstreet's for several years now.  Doug Busbee had the insight to begin selling truck parts on eBay a few years back, and then realized he needed his own Web site.   He called me and soon www.BusbeeTruckParts.com was born. 

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